Monitoring and infrastructure
Oversight of servers, networks and critical services.
Managed IT
IT under control. Business moving forward.
We combine monitoring, support and maintenance to give you visibility into your IT services. We complement your internal team or manage an agreed scope.
ETICS · Your business partner
Solutions with a clear scope.
Help desk
Support with ticket recording, prioritization and follow-up.
Backup and security
Backup oversight and controls within the agreed scope.
Assets and documentation
Inventory and understanding of your IT environment.
Reporting and improvement
Results, priorities and an action plan.
Specialist capabilities
Support that does not depend on a single person.
How we work
Prevent. Resolve. Improve.
- Assessment
- Transition
- Service delivery
- Continuous improvement
Before we start
How is the scope defined?
We review your requirements, equipment, locations and priorities to prepare a proposal.
What are the response times?
They are established in the agreement according to your selected service and SLA.
Next step